Alex is an AI recruiter that runs live, two-way interviews with candidates. If you are researching it, you will find several platforms that cover similar ground in different ways. This guide gives an overview of Alex, explains when to consider alternatives, and sets out a checklist for comparing them. A note on the name: this article refers to Alex, the AI recruiting product at alex.com, previously associated with the company Apriora. It is unrelated to other products or assistants with similar names. Details were checked on the vendor's website in October 2026. Alex AI overview Alex conducts personalised, two-way screening interviews by video, phone, SMS or WhatsApp. According to its platform page, it asks follow-up questions, adapts to more than 26 languages and runs 24 hours a day. It verifies candidate identity and flags possible fraud, and it sends transcripts, role-fit scores and fraud flags to the ATS. Its candidate FAQ states that recordings and transcripts are shared with the hiring team so that people make the hiring decisions. When to evaluate alternatives Alex is built for teams hiring at scale, often in enterprise settings. Alternatives may be worth reviewing if: 1. You want published pricing you can test before speaking to sales. 2. You only need first-round interviews and scorecards, not a full recruiting agent. 3. You want a specific interview experience, such as an on-screen AI interviewer. 4. Your hiring volume is modest and a lighter setup would be easier to run. Options worth reviewing HiringGenie HiringGenie runs structured AI interviews by video, with a human-like AI interviewer on screen, or by voice with no camera needed. It asks follow-up questions, scores each answer against your rubric and returns a recording, transcript and scorecard for every candidate, plus a ranked shortlist. Pricing is published, starting with a Free plan of 10 interviews a month. Ribbon Ribbon runs structured voice interviews, scores candidates against a rubric, manages email and SMS outreach and syncs with ATS platforms. HeyMilo HeyMilo combines two-way voice and video interviews with SMS and form screening, resume analysis and ATS integrations. InterviewFlowAI InterviewFlowAI offers two-way phone and video interviews with scorecards, ranked shortlists and optional skill assessments. Voice and video formats Most AI interviewers now support more than one format. Voice interviews are quicker for candidates and work without a camera. Video interviews add visible communication and, on some platforms, an on-screen interviewer. Chat channels such as SMS and WhatsApp are useful for short screening questions but capture less detail. Decide which evidence each role needs, then check that the platform supports that format well rather than just listing it. Scorecard review Ask every vendor to show a completed report from a real or test interview. Check that: 1. Each score is tied to the candidate's own words in the transcript. 2. Criteria match the job, not generic traits. 3. Recruiters can add notes and override rankings. 4. The report is easy to share with a hiring manager. Buyer checklist 1. Which formats and channels does the role need? 2. Can you write and edit every question and the rubric? 3. How does the platform tell candidates that AI is involved? 4. Which ATS integrations work today for your system? 5. What does a completed interview cost at your volume? 6. Who reviews the results, and how are final decisions recorded? FAQ How do AI interviewers differ? They differ in channels, conversation style, question control, report quality, integrations and pricing model. Two-way interviewers respond to answers with follow-ups, while one-way tools record answers to fixed questions. Can interviews be customized? Yes, on most platforms. HiringGenie lets you import a job description and choose the questions and scoring criteria. Confirm the level of control in each vendor's demo. What is the evaluation process? The AI transcribes and scores answers against the criteria you set, then recruiters review the recording, transcript and scorecard before deciding who moves forward. Related reading: Best AI Interview Software in 2026 and HeyMilo AI Alternatives. Next step: See how HiringGenie's interviews work and compare plans.
